Our Support...
The willingness of Printer's Plus to stand behind its products is especially evident
within the Printer's Plus Support Group. With Printer's Plus you have available
to you the best possible technical support in the business. What's the reason? Simple.
All of our technical support staff are degreed Information Technology and Computer
Science professionals with years of on the job experience. And not only is our support
staff well equipped technologically they also understand printing, so they have
no problem if you need help with questions regarding presses, bindery, paper etc.
In a recent survey all our customers were asked to rate our support staff performance
and the result was a resounding confirmation of the excellence of the Printer's
Plus support staff. Topics such as initial call response time, speed of resolution,
courtesy, and product knowledge were all areas that our support staff was judged
highly competent.
One thing is for sure; you make money by producing printing, not by hassling with
your business management software. This is a fact that the Printer's Plus support
staff truly understands. We make every effort to keep any problem to a minimum so
that you can continue to do what you do best - printing!

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